Privacy Policy Last updated on: 08.01.2025

At Cogniteq, we respect the privacy of our users. In this Privacy Policy, we will outline the methods we use to collect, use, process, and protect your data and personal information during your visit to www.cogniteq.com, inclusive of mobile website versions or related landing pages (collectively known as the “Site”). We recommend you review this Privacy Policy thoroughly, and if you do not agree to its terms, please do not access or use the Site.

We collect information via our Site about you only when it is for a legitimate purpose and does not infringe on your data-protection interests, rights, or freedoms. Generally, these legitimate purposes include maintaining our Site’s security and the services offered by our company; sales and marketing activities; and maintaining, providing, and enhancing the technology, products, and services we offer.

On our Site, you may be asked to enter some personal information, such as your name, phone number, Skype, or email address, to allow us to help you with your request and experience using our services. This is done via a contact form. You are not obliged to provide us with any personal data. However, not doing so means we may not be able to provide you with the services you require. In addition, our Site, along with third-party vendors, such as Google (Google Analytics cookies) or other third-party vendors, collect data regarding our Site’s users to help personalize your experience, improve our services and understanding of our users. This information DOES NOT include identifying information, such as your name, email, location data, or IP address.

Personal, identifying information is ONLY collected when you fill in the contact forms on the Site. This information allows us to get in touch with you if and when you request services. In addition, data may be collected from the Site using the vendors mentioned in the previous paragraph. We advise you to carefully review their privacy policies and contact them directly with any questions that arise. At Cogniteq, we never transfer or sell your information to third-party vendors without your consent. Note, if you do not want any information to be collected by tracking technology, we suggest you engage the help of tools such as the Advertising Alliance Opt-Out Tool or Google Analytics Opt Out Browser add-on.
 
Cogniteq is not responsible for the security, content, or privacy policies and practices of sites, applications, or services that are linked to/from our Site. If you use these links to leave our Site, any information provided to these third-parties does not fall under our Privacy Policy, and we do not guarantee your security or the privacy of your data when using external resources.

Data collected via our Site may be used for a number of purposes, these include:
 
・ To allow the Site to operate fully, maintenance, optimization, and provision of services;
・ To allow us to detect, prevent and tackle any technical issues;
・ To respond to online inquiries and requests from potential clients;
・ To deliver news, offers, and other information about our services (excluding when you have opted out of these notifications);
・ To ensure we deliver appropriate and useful content and to improve on such content;
・ To deliver a more personalized experience for our users, including to present you with the type of content you are most interested in;
・ For other legitimate business purposes in a lawful matter.

We only retain your data when there is a legitimate business or legal purpose to do this. Generally, to define this, we use two criteria:

・ Do we have a legal, contractual, or other obligation to retain this data?
・ Do we require this data to provide our services efficiently?
 
We will not retain your data where we have no legitimate reason to do so. If we collect your personal data, we will delete it, and, if this isn’t feasible, for example, data is stored in a backup archive, we will isolate it and store it securely. It will not be processed further.

It is our role to protect the Site’s visitors and, in turn, our clients from unauthorized activity. This includes attempts to access, modify, disclose, or destroy the data we hold. We do this in the following way:
  
・ Our experts continuously upgrade and improve the methods we collect, store, and process data. This includes physical and digital security measures. Sensitive or personal data entered into our system is protected and encrypted via Secure Socket Layer (SSL) technology.
・ We protect your information and store it, where there is a legitimate reason to do so, with secured networks.
・ We limit our team’s internal access to personal data and instigate stringent contractual obligations with severe penalties for their breach.

Under this policy, you hold the following data protection rights:
 
・ You can request the correction of inaccurate, incomplete, or other personal information;
・ You can request for personal information to be deleted;
・ You can opt-out and opt-in to the processing of personal information. Withdrawing consent does not affect the lawfulness of any processing action taken by us prior to the withdrawal of your consent. Nor does it affect the processing of personal information related to reliance on lawful processing grounds, aside from consent.

At any time, you can contact us to find out more about how your information is stored, update your information, or withdraw consent. You can also alter your data or marketing preferences, as well. To do so, contact us at info@cogniteq.com. You may be required to verify your identity to complete this step.