Privacy Policy Last updated on: 13.01.2026

At Cogniteq, we respect the privacy of our users. In this Privacy Policy (“Policy”), we will outline the methods we use to process, and protect your data and personal information during your visit to www.cogniteq.com, inclusive of mobile website versions or related landing pages (collectively known as the “Site”). We recommend you review this Privacy Policy thoroughly, and if you do not agree to its terms, please do not access or use the Site.

We collect information via our Site only when we have a lawful basis to do so and in a manner that respects your data protection rights and freedoms.

Generally, the lawful bases for processing include:

Legitimate Interests: Maintaining our Site’s security, ensuring the performance of services, and analyzing Site usage to improve our technology and user experience.

Consent: For specific sales, marketing activities, and non-essential cookies.

Contractual Necessity: To take steps at your request prior to entering into a contract (e.g., responding to inquiries).

Personal Data refers to any information relating to an identified or identifiable natural person.

1. Information you provide to us voluntarily: On our Site, you may be asked to enter some personal information, such as your name, phone number, or email address, to allow us to help you with your request and experience using our services. This is done via contact forms or file upload features (e.g., when you apply for a vacancy on our Careers page). When you submit a file, such as a CV or resume, we collect the personal data contained within that document, which may include your employment history, education, home address, photograph, and any other information you choose to share with us. Not doing so means we may not be able to provide you with the services or process the requests you require.
    

2. Information collected automatically: Our Site, along with third-party vendors (such as Google Analytics), collects data regarding your interaction with the Site to personalize your experience and improve our services.

   Unlike the direct information you provide, this data primarily consists of technical telemetry. However, it may include online identifiers such as your IP address, browser type, and location data. While we generally treat this as technical data, under applicable laws (such as the GDPR), online identifiers like IP addresses are considered Personal Data and are protected accordingly.
    

3. Aggregated Data: We also collect, use, and share Aggregated Data such as statistical or demographic data. Aggregated Data may be derived from your Personal Data but is not considered Personal Data in law as this data does not directly or indirectly reveal your identity (e.g., calculating the percentage of users accessing a specific Site feature). However, if we combine Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat.

Personal, identifying information is ONLY collected when you fill in the contact forms on the Site. This information allows us to get in touch with you if and when you request services.

In addition, data may be collected from the Site using the vendors mentioned in the previous paragraph. We advise you to carefully review their privacy policies and contact them directly with any questions that arise. At Cogniteq, we never transfer or sell your information to third-party vendors without your consent. Note, if you do not want any information to be collected by tracking technology, we suggest you engage the help of tools such as the Advertising Alliance Opt-Out Tool or Google Analytics Opt Out Browser add-on.

Cogniteq is not responsible for the security, content, or privacy policies and practices of sites, applications, or services that are linked to/from our Site. If you use these links to leave our Site, any information provided to these third-parties does not fall under our Privacy Policy, and we do not guarantee your security or the privacy of your data when using external resources.

Data collected via our Site may be used for a number of purposes, these include:

• To allow the Site to operate fully, maintenance, optimization, and provision of services;
• To allow us to detect, prevent and tackle any technical issues;
• To respond to online inquiries and requests from potential clients;
• To deliver news, offers, and other information about our services (excluding when you have opted out of these notifications);
• To ensure we deliver appropriate and useful content and to improve on such content;
• To deliver a more personalized experience for our users, including to present you with the type of content you are most interested in;
• For other legitimate business purposes in a lawful matter.

We only retain your data when there is a legitimate business or legal purpose to do this. Generally, to define this, we use two criteria:

• Do we have a legal, contractual, or other obligation to retain this data?
• Do we require this data to provide our services efficiently?

We will not retain your data where we have no legitimate reason to do so. If we collect your personal data, we will delete it, and, if this isn’t feasible, for example, data is stored in a backup archive, we will isolate it and store it securely. It will not be processed further.

It is our role to protect the Site’s visitors and, in turn, our clients from unauthorized activity. This includes attempts to access, modify, disclose, or destroy the data we hold. We do this in the following way:

• Our experts continuously upgrade and improve the methods we collect, store, and process data. This includes physical and digital security measures. Sensitive or personal data entered into our system is protected and encrypted via Secure Socket Layer (SSL) technology.
• We protect your information and store it, where there is a legitimate reason to do so, with secured networks.
• We limit our team’s internal access to personal data and instigate stringent contractual obligations with severe penalties for their breach.

Cookies are small text files sent by a website to your computer or mobile device that enable services and website features to function properly. Cookies make it easier for you to use our Site during future visits. They also allow us to monitor traffic and personalize content. Some cookies are necessary for certain uses of the Site, enabling basic functions like page navigation. We obtain your consent for non-essential cookies via our cookie banner or settings, in compliance with GDPR and applicable ePrivacy laws.

Types of cookies We use

1. Essential & Security cookies:

   • AWS ALB cookies (e.g., AWSALB, AWSALBCORS): These are essential for load balancing across our servers. They ensure smooth, reliable site performance and session stickiness, without collecting personal data.
   • Cloudflare security cookies (e.g., __cf_bm, cf_clearance): These help protect the Site from malicious bots, DDoS attacks, and other threats. They verify legitimate traffic and enhance overall security.
   • Google reCAPTCHA cookies (e.g., _GRECAPTCHA, rc::a): We use reCAPTCHA to prevent spam, abuse, and automated bots on forms and interactions. It analyzes behavior (like mouse movements) to confirm you're human, helping keep the Site safe and usable.

   These cookies are strictly necessary for the Site to function properly, provide security, and protect against abuse. They do not track personal information beyond what's required for these technical purposes.

2. Session-based cookies only last while your browser is open and are automatically deleted when you close the browser.
3. Persistent cookies last until you or your browser deletes them or until they expire.

You can control or disable cookies through your browser settings at any time. Disabling them may limit Site functionality (e.g., slower performance or security prompts). For more general information about cookies, visit https://allaboutcookies.org/.

Under this policy, you hold the following data protection rights:

To object to processing: You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

To be informed: You have the right to be provided with clear, transparent, and easily understandable information about how we use your Personal data and your rights.

Right of access: You have the right to obtain access to your Personal data (if we are processing it), and certain other information about or privacy practices with respect to your Personal data.

To rectification: You are entitled to have your information corrected if it is inaccurate or incomplete.

To erasure ("to be forgotten"): You have the right to request the deletion or removal of your Personal data where there's no compelling reason for us to keep using it. We will delete backup copies of that Personal data from our archives as soon as is practically possible, to the extent allowed by our other data retention obligations (e.g., to protect other data stored in the same backup archives, or meet other regulatory or legal requirements). As soon as those obligations have been fulfilled, we will permanently delete those archives as quickly as possible.

To restrict processing: You have rights to "block" or suppress further use of your Personal data that we process.

To data portability: You have rights to obtain and refuse your Personal data for your own purposes across different services.

To lodge a complaint: You have the right to lodge a complaint about the way we handle or process your Personal data with your national data protection regulator. However, we hope you will contact us first, so we will try to address your complaint directly.

To withdraw consent: If you have given your consent to anything we do with your Personal data, you have the right to withdraw your consent at any time.

You can opt-out and opt-in to the processing of personal information. Withdrawing consent does not affect the lawfulness of any processing action taken by us prior to the withdrawal of your consent. Nor does it affect the processing of personal information related to reliance on lawful processing grounds, aside from consent.

You have the right under applicable laws to request access to, update, or delete your personal information. You can also contact us at any time to learn more about how your data is stored. To make a request, please email security@cogniteq.com. Verification of your identity may be required to complete your request.